Transaction histories or bank statements?
When you apply for a home loan, banks will ask for several supporting documents.
The ones that tend to cause the most trouble for your application are transaction histories and statements.
Read on to make sure your financial evidence is acceptable to the bank when applying.
What is a bank statement?
A statement is either a statement you have received in the mail or an online statement. It must contain:
- The bank logo
- Your full name
- Address
- Account number
- Opening balance
- Closing balance
- All transactions during the statement period.
Be careful! If the statement does not include your address & name then it is actually a transaction history.
What is a transaction history?
This is a record of all transactions in a given period and is available through internet banking. It contains:
- The bank logo,
- The account number,
- A list of all transactions in the given period and
- A running balance.
- Note that CSV files / exported data are not accepted. Please print out a full transaction history.
Why do you need to provide both?
We normally need both because a transaction history does not show your full details so the banks will not accept it on its own. A statement on the other hand has your full details, however only gives the account history for one
month and may not show recent transactions.
By providing both your lender can verify that you own the account and can view the transactions for an extended period of time.
What do you need?
Please refer to the email from your mortgage broker with the specific list of documents required for your situation.
In most cases, you will need to provide the following:
- For home loans: One recent statement AND a transaction history for the last six months.
- For cheque or savings accounts: One recent statement AND a transaction history for the last three months.
- For credit cards: One recent statement.
- For personal loans: One recent statement.
- For car loans: You may need to call the provider to obtain a statement as statements are not always issued. They can usually fax/email this directly to you.
Please try to send these to us all in one go, in the correct order and with no pages missing. Banks need to see every page! This will enable us to submit your loan application as quickly as possible.
CBA documents
If your accounts are with CBA you can get all of the required documents from NetBank:
Statements:
- Login to NetBank.
- In the top menu, click View accounts, then Statements.
- Select the account you would like a statement for, select the option for the most recent statement and then click Next.
- Click Not This Time if the bank asks you if you would like to stop receiving paper statements.
- The statement should download as a PDF. You can then email this to your mortgage broker.
Transaction histories:
- Login to NetBank.
- In the top menu, click View accounts, then Transactions.
- Select the account you would like a transaction history for and then click Go.
- Click Show Transaction Search, then enter in the date range you would like to view and then click Search.
- Do not export the transactions! Banks do not accept exported transaction histories.
- At the top right hand side of the screen press print page OR if you are IT savvy then convert the page into a PDF which you can then email to your mortgage broker.
- If your transaction history is long, then you may need to scroll to the bottom of the page,
- Click next, print the next page and repeat until the entire history has been printed.
ANZ documents
Statements:
- You can only download statements online if you have registered for online statements. If you haven’t registered then please find an old statement you have received in the mail.
- Login to Internet Banking.
- In the top menu, click Accounts, then View Online Statements.
- Follow the prompts to download your most recent statement.
- Do not export the transactions! Banks do not accept exported transaction histories.
- At the top right hand side of the screen press print page OR if you are IT savvy then convert the page into a PDF which you can then email to your mortgage broker.
- If your transaction history is long, then you may need to scroll to the bottom of the page,
- Click next, print the next page and repeat until the entire history has been printed.
Transaction histories:
- Login to Internet Banking.
- Select the account you would like a transaction history for.
- Click Search Transactions.
- Make sure the correct account is selected, select the date range, then All Transactions and then click on Search.
- Do not export the transactions! Banks do not accept exported transaction histories.
- At the top right hand side of the screen click Print Copy OR if you are IT savvy then convert the page into a PDF which you can then email to your mortgage broker.
- If your transaction history is long, then you may need to scroll to the bottom of the page, click next, print the next page and repeat until the entire history has been printed.
St George documents
Statements:
- Login to Internet Banking.
- In the left hand side menu, click eStatements.
- Select the account you would like a statement for, select View Recent eStatement.
- The statement should download as a PDF. You can then email this to your mortgage broker.
Transaction histories:
- Login to Internet Banking.
- Select the account you would like a transaction history for.
- Scroll to the bottom of the page and use the Refine Your Transaction History Search box to select the date range you require.
- Do not export the transactions! Banks do not accept exported transaction histories.
- You can then print the page OR if you are IT savvy then convert the page into a PDF which you can then email to your mortgage broker.
- If your transaction history is long, then you may need to scroll to the bottom of the page, click next, print the next page and repeat until the entire history has been printed.
Westpac documents
Statements:
- Sign in to Westpac Online Banking.
- Click on the account you would like a Statement for.
- In the top menu, click eStatement.
- Click View, save or print a high quality version of this statement (PDF).
- The statement should download as a PDF. You can then email this to your mortgage broker.
Transaction histories:
- Sign in to Westpac Online Banking.
- Click on the account you would like a Statement for.
- In the top menu, click Transaction List.
- Select and search for the required date range.
- Do not export the transactions! Banks do not accept exported transaction histories.
- You can then print the page OR if you are IT savvy then convert the page into a PDF which you can then email to your mortgage broker.
- If your transaction history is long, then you may need to scroll to the bottom of the page,
- click next, print the next page and repeat until the entire history has been printed.
NAB documents
Statements:
- Sign in to NAB Online Banking.
- In the left hand side under the tab Account Info scroll down to Statements.
- Select the account you would like a statement for.
- Select most recent statement or put in the date range if you require more than most recent one then click search.
- Statements should appear by date sent. Click on the one you want and it will automatically download as a PDF.
- Save this as a copy. You can then email this to your mortgage broker as an attachment.
Transaction histories:
- Sign in to NAB Online Banking.
- Click on the account you would like a transaction history for.
- On the top right hand side click on Show Filter.
- Select and search for the required date range then click Display.
- Do not export the transactions! Banks do not accept exported transaction histories.
- You can then print the page by clicking Print on the top menu bar OR if you are IT savvy then convert the page into a PDF which you can then email to your mortgage broker.
- If your transaction history is long, then you may need to scroll to the bottom of the page,
- click next, print the next page and repeat until the entire history has been printed.